Privacy Policy
Last Updated: September 9, 2026
Venmail LLC ("Venmail," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI-powered email, calendar, meeting, and contact management services (the "Services"). By using Venmail, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
2.1 Personal Data
- Name
- Email address
- Phone number
- IP address
- Device details
2.2 Sensitive Data
- Email content and attachments
- Calendar events
- Meeting recordings
- Contact lists
2.3 Automatically Collected Data
- Usage data (e.g., interactions with our services, login history)
- Device and browser type
- Cookies and tracking technologies (see Cookie Policy)
2. How We Use Your Information
- To provide, maintain, and improve our Services
- To personalize user experience and AI-driven features
- To ensure security and fraud prevention
- To comply with legal obligations
- To communicate with you about service updates and support
3. Data Sharing & Third-Party Access
We do not sell your personal data. However, we may share information with:
- Service providers for hosting, delivery, analytics, and AI processing. Email analysis can send message content and extracted attachment text to Groq, a third-party AI provider.
- Legal authorities if required by law
- Third-party integrations you enable (e.g., Google Calendar, Zoom)
4. Security & Encryption
Storage location, connection security, and content processing are different parts of the service:
- The web application uses HTTPS. Venmail processes email content on its servers to provide mailbox and AI features; this is not a blanket end-to-end encrypted or zero-access service.
- Managed plans currently use the same shared storage infrastructure. Nigeria, South Africa, and Europe selections record a future region preference, not current data residency. Customer-provided storage settings govern mailbox storage placement but do not by themselves confine application or third-party AI processing to that location.
- Ask our team for the current deployment controls, subprocessors, and contractual requirements before using the service for regulated or sensitive workloads.
5. Your Rights & Choices
Under applicable laws such as GDPR and CCPA, you have the right to:
- Access your data
- Request data deletion
- Export your data
- Request information about AI processing and the controls available for your account
- Manage cookie preferences (see Cookie Policy)
You can exercise these rights by contacting hello@venmail.io.
6. Data Retention
We retain your data for as long as your account remains active. Upon request, personal data will be permanently deleted within 30 days unless required by law.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through email or in-app notifications.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Venmail LLC
Email: hello@venmail.io
By using Venmail, you acknowledge and agree to this Privacy Policy.