Venmail
Venmail
Security whitepaper

Clear service boundaries for sensitive email work.

This paper describes the current connection, content-processing, storage, and review boundaries for Venmail deployments.

  • HTTPS protects the web application connection.
  • Server-side content processing is disclosed.
  • Deployment controls are confirmed per contract.

Contents

Executive summaryService boundariesStorage placementSecurity reviewDeveloper integrations

summary

Executive summary

Venmail provides email and related AI features through a web application. HTTPS protects the connection to the web application. The service processes email content on its servers to provide mailbox and AI features.

Venmail is not a blanket end-to-end encrypted or zero-access service. Teams with regulated, contractual, or sensitive-workload requirements should confirm the controls and supporting evidence for their deployment before processing that data.

boundaries

Service boundaries

Application processing

Email content can be processed on Venmail servers for mailbox and AI features.

AI processing

Email analysis can send message content and extracted attachment text to Groq, a third-party AI provider.

Connection security, mailbox storage, application processing, and AI processing are separate concerns. A storage setting alone does not confine application or third-party AI processing to that location.

storage

Storage placement

  • Managed plans use the same shared storage infrastructure.
  • Nigeria, South Africa, and Europe selections record a future region preference; they do not provide current data residency.
  • Customer-provided storage settings govern mailbox storage placement. Application and third-party AI processing remain separate boundaries to review.

review

Security review

Venmail does not claim blanket end-to-end encryption, zero-access processing, certifications, or automatic regulatory compliance for every deployment. Applicable requirements depend on the service configuration and contract.

Before handling regulated or sensitive workloads

  • Confirm current deployment controls and processing locations.
  • Confirm subprocessors and applicable contractual terms.
  • Document access, retention, and incident requirements for the intended deployment.

developers

Developer integrations

Platform Email API credentials are issued through the partner dashboard. The public reference documents partner-managed workspace, mailbox, domain, and credential operations.

Platform API reference

Deployment questions

Request current deployment controls, subprocessors, and contractual requirements before relying on Venmail for a regulated or sensitive workload.

Request a security review